Contact information
We're here to help! Reach out with any questions or concerns.
Get In Touch
📧 Email: contact@parentingforcalm.com
We typically respond within 24-48 hours (business days)
Company Information
Company: AJ Solutions LLC
Website: Parenting For Calm
Email: contact@parentingforcalm.com
Location: New Mexico, United States
What We Can Help With
✓ Pre-Purchase Questions
- Product information
- What's included
- Age appropriateness
- Payment methods
✓ Order Issues
- Download link not received
- Access problems
- Order confirmation
- Billing questions
✓ Technical Support
- Can't download product
- Files won't open
- Login problems
- Technical errors
✓ Account Questions
- Password reset
- Email changes
- Account access
- Profile updates
✓ Refund Requests
- Technical issues
- Duplicate charges
- Billing errors
- Exception requests
Please review our Refund Policy first
✓ General Inquiries
- Media inquiries
- Partnerships
- Feedback
- Other questions
Before Contacting Us
To help us serve you better, please:
- Check your spam folder - If you're missing an order confirmation or download link
- Review our FAQ - Many common questions are answered on our product page
- Review our policies - Check our Privacy Policy, Terms of Service, and Refund Policy
- Have your order number ready - Found in your confirmation email
Connect With Us
Follow us on social media for parenting tips, updates, and community support:
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TikTok
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YouTube
Note: For customer support inquiries, please email us directly at contact@parentingforcalm.com rather than messaging us on social media. Email ensures faster response times and better tracking of your request.
Response Times
We aim to respond to all emails within:
- 24-48 hours (business days)
- 48-72 hours (weekends and holidays)
For urgent technical issues preventing product access, we prioritize these requests and aim to respond within 24 hours.
Business Hours
Email Support Available:
Monday - Friday: 9:00 AM - 5:00 PM MST
We're closed on weekends (Saturday - Sunday) and major U.S. holidays
Frequently Asked Questions
Q: I didn't receive my download link. What should I do?
A: Check your spam/junk folder first. If you still don't see it, email us at contact@parentingforcalm.com with your order number.
Q: Can I get a refund?
A: Please review our Refund Policy. All sales are final, but exceptions may be made for technical issues preventing access.
Q: How long do I have access to the product?
A: Lifetime! Once you purchase, you have unlimited access forever.
Q: Can I contact you by phone?
A: We operate primarily via email for better tracking and documentation. Email us at contact@parentingforcalm.com.
Q: Do you offer one-on-one coaching?
A: Currently, we offer digital products only. For personalized support, please consult with a qualified parenting coach or therapist.
We're Here for You
At Parenting For Calm, we're committed to:
- ✓ Responding promptly to all inquiries
- ✓ Providing helpful and friendly support
- ✓ Resolving issues fairly and efficiently
- ✓ Treating all customers with respect
Your satisfaction matters to us. Don't hesitate to reach out!